Accessibility Statement

Our Commitment

We are committed to:

• Making SageHomes perceivable, operable, understandable, and robust for all users.
• Continuously reviewing and improving the accessibility of our platform.
• Providing accessible alternatives where technical limitations exist.
• Responding promptly to accessibility feedback and requests.

Measures We Take

SageHomes implements accessibility in the following ways:

• Keyboard Navigation: All interactive elements are reachable and operable using a keyboard alone.
• Visible Focus Indicators: Clear focus outlines are visible when navigating with a keyboard.
• Semantic HTML: We use proper heading hierarchy, landmark regions, and semantic elements to support assistive technologies.
• Colour Contrast: Text and interactive elements maintain a contrast ratio of at least 4.5:1 (WCAG AA) to support users with low vision.
• Alternative Text: All meaningful images include descriptive alt text. Decorative images are marked to be skipped by screen readers.
• Form Labels: All form fields have associated visible labels and descriptive error messages.
• ARIA Landmarks: We use ARIA roles where HTML semantics alone are insufficient, and avoid overusing ARIA.
• Responsive Design: SageHomes is fully responsive and works on mobile devices, tablets, and desktops.
• No Content Hidden Behind JavaScript: All important information is available in server-rendered HTML.

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some areas of SageHomes may not yet fully meet all guidelines. We are actively working to identify and address these gaps. If you encounter an accessibility barrier, please contact us and we will prioritize a resolution.

Assistive Technology Compatibility

SageHomes is designed to be compatible with the following assistive technologies:

• Screen readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
• Keyboard-only navigation
• Browser zoom up to 200% without horizontal scrolling
• High contrast modes

Feedback and Contact

We welcome your feedback on the accessibility of SageHomes. If you experience any barrier or have suggestions for improvement, please contact us:

• Email: hello@sagehomes.ca
• Subject line: Accessibility Feedback

We aim to respond to accessibility feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact the Accessibility Standards Canada or file a complaint with the Canadian Human Rights Commission.

Updates to This Statement

We review and update this Accessibility Statement as we improve the platform. The "Last updated" date at the top of this page reflects the most recent revision.